Bambinos Refund and Cancellation Policy

Private Class:

•  Parents can cancel / reschedule any class, 4 hours before class start time. While rescheduling, you can either reschedule the class to any available slot within next 7 days or shift the class towards the end of your classes (Your classes will be extended by one more class). On cancellation, 100% of the booking amount will be added back to the wallet.


•  Any class cancellation within 4 hours to 30 min window will lead to penalty of 50% of class amount. On cancellation, 50% of booked amount of the cancelled class will be added back to the wallet. Within 30 min, class cannot be cancelled.


•  Parents can apply for refund and we would be happy to find another program for your child or refund you the balance amount basis pro-rata basis after adjusting for any discounts given. If the request is raised, 18% GST (Taxes) and 10% processing charge will be deducted from the refund amount. Example:
  
  Regular fees of program for 96 classes on website: $9600 +18% GST
  Discount offered: 30%
  Net amount paid: 9600 – 30% = $6720 + 18% GST
  If parents asks for refund after completing 48 classes.
  Calculation will be as follows: $6720 – $9600/96 classes X 48 classes completed= $1920/-
  Processing charge: 10% of $1920 = $192
  Net refund amount: $1728/-

Group Class:

•  Parents can cancel/reschedule any class 4 hours before class start time. While rescheduling, you can reschedule class towards the end of your classes (Your classes will be extended by one more class). On cancellation, 100% of the booking amount will be added back to the wallet.


•  Any class cancellation within last 4 hours to 30 min window will lead to penalty of 50% of class amount. On cancellation, 50% of booked amount of the cancelled class will be added back to the wallet. Within last 30 minutes, class cannot be cancelled.


•  Parents can request for pro-rated refund within 30 days of payments. If the request is raised, 18% GST (Taxes) and 10% processing charge will be deducted from the refund amount. Post 30 days, there is no refund for group classes. Parents can move to another batch or another course. Please note, Bambinos.live will put best effort to address any scheduling or teachers’ related concern and provide best possible solution.